All items must be checked upon receipt of delivery. If there are any breakages, defects or discrepancies you must notify us within 24 hours. We are unable to replace or refund any items if we are not notified within this time frame.
Items must be returned in their original, unused condition. Items not in their original packaging will not be refunded.
You are responsible for packaging the return appropriately. Any item(s) which arrive broken due to insufficient packaging will not be refunded.
The direct cost of returning your item is your responsibility unless the item is faulty.
If returning a faulty product please email firstname.lastname@example.org within 24 hours of receipt of delivery. When emailing please include a photo of the damage/fault.
When posting your item back you must obtain proof of postage of your return. Items only become our responsibility once they are returned and we are not responsible for items lost or damaged during transit.